Safeguarding and Wellbeing

We recognise that the welfare of the child is paramount and we take our responsibility to safeguard and promote the welfare of the children and young people in our care seriously.

An agreed definition of safeguarding is: "All agencies take all reasonable measures to ensure that the risks of harm to children’s welfare are minimised. Where there are concerns, all agencies take action to address those concerns, working to agreed local policies and procedures in full partnership with other local agencies" – Joint Chief Inspectors’ Report, 2002.


Keeping Children Safe in Education

Please find the national Keeping Children Safe in Education paper here.

Safeguarding at Stourfield Junior School

Please find here the details of our Safeguarding Arrangements. Paper copies of this leaflet are available from Reception. Should you require this leaflet in any other language, please click here.

Our Safeguarding Policy can be found here

Keeping Children Safe in Education Information for Parents - Afghanistan - Dari

Keeping Children Safe in Education Information for Parents - Afghanistan - Pashto

Keeping Children Safe in Education Information for Parents - Ukrainian 


Operation Encompass

Our school is part of Operation Encompass. This is a police and education early intervention safeguarding partnership which supports children and young people who experience Domestic Abuse.

Operation Encompass means that the police will share information about Domestic Abuse incidents with our school PRIOR to the start of the next school day when they have been called to a domestic incident.

Our Key Adults are:

  • Miss Emma Rawson, Headteacher and Designated Safeguarding Lead
  • Mrs Michelle Changchao, Pupil Welfare Manager and Designated Safeguarding Lead
  • Mr David Pritchard, Deputy Headteacher and Deputy Designated Safeguarding Lead
  • Mrs Rebecca Bootle, SENDCo & Assistant Headteacher and Deputy Designated Safeguarding Lead
  • Mr Matthew Cooper, Assistant Headteacher and Deputy Designated Safeguarding Lead


    If you have a concern about a child, particularly if you think s/he may be suffering or at risk of suffering harm, it is your responsibility to share information promptly with the Designated Safeguarding Lead for Child Protection (DSL) or one of the Deputies:

    Designated Safeguarding Lead: Miss Emma Rawson (Headteacher) & Mrs Michelle Changchao (Pupil Welfare Manager)

    Deputy DSLs: Mr David Pritchard (Deputy Headteacher), Mr Matthew Cooper (Assistant Headteacher) and Mrs Rebecca Bootle (Assistant Headteacher)

    Anti-Bullying Champion: Mrs Gina Scarratt

    Wider Safeguarding and Pastoral Team: Mrs Polly Taplin (Senior Mental Health Lead) Mrs Michelle Changchao (Pupil Welfare Manager), Mrs Carol Richards, Mrs Georgina Swinton & Mrs Sandra Macfarlane

    E-Safety Champion: Mrs Michelle Changchao and Miss Tamsin Gallagher

    Safeguarding Governor: Mrs Natalie Mikail

    Please phone us on 01202 424554 with any concerns and ask to speak one of our Designated Safeguarding Leads: Miss Emma Rawson, Mr David Vann or Mrs Michelle Changchao about a safeguarding matter. If they are unavailable, you will be directed to one of our Deputy Designated Safeguarding Leads.

    If reporting a concern, please provide as much information as possible.

    If you have a concern during school holidays or out of school hours, please phone one of the numbers below.

    Local Authority Daytime Contact Numbers

    If you have a serious concern because you think a child may be being abused, (physical abuse, emotional abuse, neglect or sexual abuse) you should contact Children’s Services on one of the following numbers:

    During normal office hours, concerns about children in Bournemouth, Christchurch or Poole can be raised by contacted the BCP Multi-Agency Safeguarding Hub (MASH) on 01202 123334 or emailing 

    During normal office hours, concerns about children in Dorset County can be raised by contacting 01202 228866 (same as out of hours) or emailing 

    During normal office hours, concerns about adults in Poole can be raised by contacting Poole Adult Social Care Helpdesk on 01202 633902

    During normal office hours, concerns about adults in Bournemouth or Christchurch can be raised by contacting Care Direct on 01202 454979.  

    Local Authority Out of Hours Contact Details

    The BCP Childrens out of hours service can be contacted on 01202 738256. 

    The Dorset Council Childrens out of hours service can be contacted on 01202 228866. 

    The BCP Adults out of hours service is called the Emergency Duty Service and can be contacted on 0300 123 9895. 

    The Dorset Adults out of hours service (also called the Emergency Duty Service) can be contacted on 01305 858250.

    For all emergency situations please call 999 and ask for the police.


    Please find below the document Sharing Information on Domestic Abuse - Joint Procedure December 2019.


    Volunteers and Visitors

    All volunteers and visitors to our school are introduced to the school’s policies and procedures for Child Protection and Safeguarding. As part of their visit they will be expected to read our summary of our Child Protection procedures.

    We use the Disclosure and Barring Service (DBS) to undertake criminal record checks.The School Staffing (England) (Amendment) Regulations 2006 make it mandatory for an enhanced criminal record check to be obtained for all newly appointed school staff. Parents, governors and other volunteers who help regularly in the classroom and with activities associated with the school will require a DBS check because of the frequency of their volunteering activity and the contact they have with children, but others will not.


    Allegations against our staff

    If there is an allegation of abuse about a member of staff, please contact our Headteacher, Miss Emma Rawson, on 01202 424554.

    If you wish to contact one of our governors, please send your email to the Clerk at

    Advice for Parents

    We recommend the Family Information Service as an excellent starting point:

    Additionally, the Family Information Service produce a weekly family newsletter which parents and carers are welcome to subscribe to.


    Other Useful Links & Information 

    Out of hours
    The Children's Social Care Out of Hour's service is the emergency response service for any child who is in crisis, needs urgent help or is at serious risk of significant harm. Hours of operation are 5.00pm to 9.00am from Monday to Friday, all day Saturdays and Sundays and all bank holidays, including Christmas Day and New Year's Day. Their phone number is 01202 738256 or email 

    Domestic Abuse
    Additional advice on identifying children who are affected by domestic abuse and how they can be helped is available here and here.

    National Domestic Violence Helpline: 0808 2000247

    Poole Domestic Abuse Outreach: 01202 710777.

    BCP Children's Services First Response
    T. 01202 123334 Monday to Thursday: 8.30am to 5.15pm, Friday: 8.30am to 4.45pm or email.


    Information from BCP Council & Cost of Living Support 


    Household Support Fund - Providing short-term financial support to vulnerable households who struggle to afford household essentials.  Please note that the closing date for applications is 31st March 2023 

    BCP Support Advice January 2023

    Support for Cost of Living from BCP Dec 2022

    BCP Energy Saving 



    Educate against hate - help with radicalisation and extremism, and encouraging resilience in young people.

    Criminal exploitation
    NSPCC Criminal exploitation - this website contains information on how to spot the signs of criminal exploitation and involvement in gangs and what support is available for children and young people.

    Dorset Police
    The Dorset Police website information on child sexual exploitation.


    School Nursing

    ParentLine 5-19 Launched in November 2022 and is aimed at Parents and Carers of Children and Young people aged 5-19 to seek advice and support for their child from a member of the School Nursing team via text message. The School Nursing team can help Parents with Healthy eating, weight management, day/night time wetting, toileting, sleep, hearing, behaviour, emotional health and wellbeing and more.

    Parents that have already used ParentLine 5-19 have fed back that they have found it a convenient and easy way to gain information, advice and signposting to further support without needing to wait for an appointment.

    ParentLine 5-19 runs from Monday to Friday 9am-4pm during Term times (excluding Weekends, Bank holidays and School Holidays).

    Parents can text their query to 07312 263131 and will receive an immediate bounce-back message to let them know their message has been received. We aim to respond within 24 working hours.

    More information on ParentLine 5-19 can be found on the School Nursing Web page

    Find us on Facebook – Dorset HealthCare School Nursing Team

    Find us on Instagram – dorsethealthcare_schoolnursing 



    Spotlight on Girls with Autism


    Online Safety


    BCP County Lines Briefing


    Below is a link to a service offering support to parents of children/young people involved in/suspected to be involved in county lines/criminal exploitation

    SPACE | Parents & SPACE Steps | Guidance & assistance for parents | CCE & Countylines (


    Rail/road/water safety
    Network Rail safety 

    raising awareness of safety on the railways.

    Water Safety

    The RNLI have a lot of information on offer about water safety.

    Road Safety
    Here you can find out about education resources available regarding road safety.

    Harmful sexual abuse
    The link to the local procedures is here and the NSPCC is also useful.

    Drugs and alcohol
    The link to the YADAS service is here.

    Anti bullying
    The Anti-bullying Alliance provides a lot of advice for parents and young people.


    Southbourne Food Bank 

    Tel. 07517 507221   Email:



Safeguarding: Policies and Procedures

We have a Twynham Learning MAT-wide Child Protection policy, which creates a consistency of approach across our schools.

In addition, the following policies are relevant to Safeguarding.

Please visit our policies page to access them.

  • Twynham Learning Child Protection Policy
  • Stourfield Junior School Child Protection Procedures
  • DFE Keeping Children Safe in Education
  • Child Protection Summary
  • Criminal Record (DBS) Checking Policy
  • Code of Conduct for Trustees and Local Governors
  • Whistle Blowing Policy